Shipping policy

 

Shipping Policy

Thank you for shopping with New Earth Seeds! We are dedicated to providing you with the best possible service and ensuring your order arrives safely and on time. Please review our shipping policy below:

Processing Time:

  • Orders are typically processed and shipped within 1-2 business days of receiving payment.
  • Business days exclude weekends and major holidays.

Shipping Methods:

  • We offer several shipping options for domestic and international orders.
  • Domestic shipping options include standard shipping and expedited shipping.
  • We do not currently ship International.

Shipping Rates:

  • Shipping rates are calculated based on the order cost, size, and destination of your order.
  • Rates for each shipping method will be displayed at checkout before you complete your purchase.

Estimated Delivery Time:

  • Estimated delivery times vary depending on the shipping method selected and the destination of your order.
  • Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or regulatory limitations.
  • Please provide a physical address for delivery.

Order Tracking:

  • You can track the status of your order by entering the provided tracking number on our website or the carrier's website.

Lost or Delayed Shipments:

  • In the rare event of a lost or delayed shipment, please contact our customer service team for assistance. Please email newearthseeds@gmail.com.
  • We will work with the shipping carrier to resolve the issue and ensure you receive your order as soon as possible.

Shipping Policy Updates:

  • Any changes to our shipping policy will be posted on our website.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team for assistance. 801-809-4263

Thank you for choosing New Earth Seeds!